Get in Touch With Us
Got a question about something you've read on the site, spotted an offer that's changed, or just want to tell us we've got a review wrong? This page covers how to get in touch and what you can expect once you do.
The Best Way to Reach Us
Email is the quickest route to a real answer. Send your message to [email protected] and a member of the team will read it and reply personally — we don't rely on automated responses to close out enquiries. We aim to get back to most messages within a couple of working days, though anything more detailed may take a little longer to look into properly.
If you can, tell us straight away what your message is about. A short subject line like "correction", "partnership enquiry" or "general question" helps us route it to the right person and saves everyone time.
What You Can Get in Touch About
- Questions about our reviews — If you want more detail on how a particular brand from our list of new non GamStop casinos was assessed, or why it sits where it does, ask away.
- Corrections — Bonus terms, licensing details and payment options at casinos not on GamStop change frequently. If something on the site looks out of date, let us know and we'll check it.
- Content suggestions — If there's a topic around casinos not on GamStop, betting sites not on GamStop, or Curaçao-licensed operators you'd like us to cover in more depth, we're happy to hear it.
- Site or technical issues — Broken links, display problems or anything else that's stopping you from using the site properly.
- Responsible gambling concerns — If you or someone you know would like information on managing gambling, or on options such as self-exclusion, mention this in your message and we'll point you towards appropriate support resources.
What We Can't Help With
We're an independent comparison site, not a casino operator. That means we can't access anyone's player account, process a withdrawal, resolve a dispute over a bonus, or make decisions about a specific customer's balance or verification. Those matters sit entirely with the casino you signed up with — its support team will be listed on its own site. Where we can help is pointing you towards the right department or explaining how a process, such as GAMSTOP self-exclusion or account verification, generally works.
A Note on Editorial Independence
Some of the casinos featured on this site pay us a commission if a reader signs up through a link here. This never decides how a brand is ranked or reviewed — our ratings are based on the criteria explained on our comparison pages, not on which operator pays the most. If you think a review has drifted from that standard, that's exactly the kind of feedback we want to receive.
Before You Write In
A few checks can save a round trip:
- If your question is about a specific casino's current offer or wagering terms, check the operator's own site first — welcome bonuses and terms can change faster than any comparison site can update.
- If you're asking about eligibility or age requirements, remember that all gambling covered on this site is intended for adults aged 18 and over.
- If your enquiry is urgent — for example, you need help with an existing account issue at a specific brand — contact that casino's own support team directly rather than waiting on a reply from us.
Whatever the reason for your message, thank you for taking the time to reach out. Reader feedback is one of the main ways we keep our content accurate and useful, and we do read everything that comes in.